Emergency contact 24/7

In case of emergency, Members and Correspondents are encouraged to contact the Claims Team direct whenever possible.

A duty officer (by rota) is contactable on mobile phone number +44 7795 116602 to deal with any urgent matters if Members or Correspondents are unable to contact the appropriate Claims Team.

If there is a significant event preventing contact with Club personnel at their office, please call your usual contact on his/her mobile or our Emergency number:

Emergency no: +44 7795 116602

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Bills of Lading: Quantity and quality issues [PDF]

12 Jul, 2019

Notice to Members No. 1 2002/2003

22 Feb, 2002

February 2002

Implementation Statement [PDF]

25 Mar, 2026

MARS Report No. 380 - June 2024 [PDF]

10 Jun, 2024

Cyber - Frequently asked questions [PDF]

24 Jul, 2020

Russian sanctions - due diligence requirements when carrying petroleum products to the EU

19 Feb, 2026

Following the entry into force of Article 3ma of Council Regulation (EU) No. 833/2014 on 21 January 2026, shipowners and operators face compliance obligations when carrying certain petroleum products into...